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ABOUT-US

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About Faitein

Welcome to Faitein, where innovation meets excellence in the realm of IT solutions. Established in 2017, Faitein has been at the forefront of providing comprehensive and standardized life cycle services for a full spectrum of ICT & Cloud Solutions. Our corporate head office is proudly located in the vibrant city of Dubai, U.A.E., where we harness the power of technology to drive business transformation.

Our Mission

At Faitein, we are committed to delivering next-generation IT infrastructure, cloud solutions, and IT security that empower businesses to achieve their full potential. Our mission is to provide our clients with world-class infrastructure, leveraging ‘best of breed’ innovative technologies that ensure premium products and services which are highly scalable and energy-efficient.View More »

Our Team

Our strength lies in our team—highly experienced professionals with in-depth business and technical knowledge across various industry verticals. We pride ourselves on our efficient processes, developed by adopting internationally proven systems and aligning them with industry standards and best practices.View More »

Customer-Centric Approach

Responsive customer care is the cornerstone of our business. We back all our products and services with a rigorous customer satisfaction and feedback program, governed by quality accreditations and proven customer care methodologies. This ensures that every interaction with Faitein meets the highest standards and our service exceeds expectations every time.View More »

Project Management Excellence

Faitein undertakes complete IT projects from design to delivery, including support. Our experienced resources are adept at designing IT solutions with the right technology stack, ensuring maximum ROI for our clients. We follow PMBOK practices and guidelines for project management, benchmarking ourselves to meet the best industry practices.View More »

Our Services

At Faitein, we offer a robust suite of IT solutions designed to meet the diverse needs of our clients. Our services encompass:

Professional Services

  • Premium AMC: Benefit from our Annual Maintenance Contracts for uninterrupted IT support.
  • 24/7 Online Support: Get round-the-clock assistance from our certified engineers.
  • Project Management: Ensure the success of your IT projects with our expert management services.
  • On-Site Support: Receive immediate technical support at your location.
  • Computer and Laptop Repair: Trust our skilled technicians for all hardware repair needs.
  • Remote Support: Access prompt and efficient troubleshooting remotely.

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Infrastructure Solutions

  • Data Center: Build and maintain a secure, scalable, and resilient data center infrastructure.
  • Structured Cabling: Ensure high-performance connectivity with our comprehensive cabling services.
  • CCTV Surveillance: Enhance security with our state-of-the-art surveillance systems.
  • IP Telephony: Upgrade your communication systems with advanced IP telephony solutions.
  • Managed Wi-Fi: Experience seamless wireless connectivity with managed Wi-Fi solutions, including indoor and outdoor access points.
  • Access Control: Secure your premises with sophisticated access control systems.

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Enterprise Solutions

  • Virtualization: Harness the power of Hyper-V and VMware to optimize your IT resources.
  • Cloud Services: Elevate your business with Microsoft Azure, Office 365, Enterprise Mobility Suite, Cisco Meraki, and lifesize Video Conference solutions.
  • Enterprise Software: Implement ERP software, storage solutions, switching & routing, firewall & network security, backup & data protection, and disaster recovery plans.

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Web Design and Hosting

  • Website Hosting and Design: Create a compelling online presence with our web design services.
  • Domain Registration: Secure your brand’s identity with our domain registration services.
  • VPS Hosting: Opt for reliable Windows/Linux VPS hosting solutions.
  • WordPress Hosting: Manage your content effortlessly with our WordPress hosting services.

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Product Range

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Our Solution Partners

  • We collaborate with industry-leading partners to bring you the best in IT solutions. Our partnerships reflect our commitment to quality and innovation, providing you with cutting-edge technology and services.

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Why Choose Faitein for Expert IT Support?

  • Rapid Response: Our IT specialists are ready to address your concerns with lightning-fast response times, ensuring minimal downtime and swift issue resolution.
  • 24/7 Availability: We offer round-the-clock support, guaranteeing that expert help is always just a call or click away.
  • Customized Solutions: Every business is unique, and so are its IT needs. We tailor our support services to fit your specific requirements.
  • Proactive Approach: We don’t just fix problems; we anticipate them. Our proactive maintenance plans are designed to prevent issues before they arise.
  • Advanced Security: Protecting your data is our top priority. We implement cutting-edge security measures to safeguard your business against cyber threats.
  • Comprehensive Services: From network support and cloud services to data recovery and hardware repairs, we cover all aspects of IT support.

Our Expert IT Support Services Include:

  • Helpdesk Support: Get immediate assistance with our efficient helpdesk services, featuring an average response time of just 8 minutes.
  • On-Site and Remote Support: Whether you need us in your office or remotely, our technicians are equipped to handle all your IT challenges.
  • IT Consulting: Benefit from our wealth of knowledge as we guide you through strategic IT planning, budgeting, and implementation.
  • Managed Services: Enjoy peace of mind with our managed IT services, ensuring your technology is always up-to-date and performing at its best.
  • Training and Development: Empower your team with our training programs, designed to enhance their IT skills and knowledge.

Head Office:

Alfaitein Middle East LLC

  • Address:Office No.103, Toronto Building,  Near Al Ghubaiba Metro, Bur Dubai, Dubai, United Arab Emirates
  •  Phone: +(971) 4 3231423
  •  +(971) 5 25739068
  •  Email: Connect@faitein.com

Sales Enquiries

Contact : Sales@faitein.com

Why We Are Best

Customer Support

Faitein has high-end customer support Team. Through the purchasing track of all products, our Support team will help for your spot queries and assist for your purchase completion.

Innovation

Faitein understands that yesterday’s solutions often represent today’s technology, Therefore, we view every project as a fresh opportunity.

Mission

Faitein mission is to plan, implement and operate technologies, which support digital transformation and enable smart solutions.
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